There are several different hospitality policies you should know about and be informed about before, during, and after your stay. While there is no single universal standard for these policies, we thought we’d put together a template to help guests understand what information, policies, and costs may apply to their stay.
Room rates are $X-Y plus tax. Rates are for single or double occupancy. The [Name of Room] will accommodate X persons. There is a $X charge for each additional person.
Payment by personal, business or traveler’s checks or cash. We accept X, Y, and Z credit cards.
To confirm a reservation a deposit of one-night’s stay is required and must be received no later than one week after the reservation is made.
A written confirmation will be sent upon receipt of your deposit.
A ten percent discount on the total bill is available to guests who stay six consecutive days or more.
Notice of cancellation must be received ten days prior to arrival to ensure return of your deposit. For cancellations made within ten days of arrival deposits will be refunded only for those dates rebooked. All refunds are subject to a $X administrative fee.
After check-in should guests choose to eliminate any nights from their originally scheduled reservation, they will be charged full rate for each night not rebooked.
Check-in is from X to Y p.m. Early or late check-in by prior arrangement, please. Check-out by X a.m.
Children are welcome. There is no charge for children under X. If your family includes infants or toddlers, it is best to call ahead to discuss their needs before confirming the reservation.
For the comfort and safety of our guests, smoking is only permitted outdoors.
There are no pets allowed on the premises. (Or, the only pets allowed are X and Y.)
There is parking available on the premises.